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Great service. Great people. Great place to work

At Crown Oil, we believe sustainability isn’t just about operating responsibly. It’s a chance to support our local communities while having a positive impact on the world. We aim to ensure that we have a positive impact on our colleagues’, our customers’, our partners’ and our community’s lives:

We support local charities, businesses and community groups
We have hugely increased our spend and support for local enterprises
We provide local jobs, skills and training

Whether it’s through providing financial donations, fundraising or skills provision, we’re passionate about providing equal opportunity local employment, personal development, apprenticeships and community support.

Fairness, inclusion and respect

We’re dedicated to being a fair, respectful and inclusive company, and encourage a culture that values openness and transparency, recognising individual achievement by:

Striving for the fair treatment of all our employees and everyone in our supply chain
Valuing our workforce and, by recruiting, selecting and developing our employees, contractors and suppliers, to ensure they are appropriately skilled and competent to carry out their roles
Committing to the consultation and participation of workers and workers’ representatives through formal mechanisms

Download our Health & Safety Policy

#Health & safety support

As a leading distributor of fuels and lubricants, we recognise the impact these activities would have without a strong health and safety culture. We’re committed to supplying energy responsibly and safely while providing a safe place to work for our colleagues, our contractors, local communities and the environment by:

Reducing and eliminating risk in the workplace so far as is reasonably practicable through monitoring our performance and implementation of best practice
Implementing initiatives across the group to ensure the health, safety and mental wellbeing of our employees
Committing to the continual improvement of the suitability, adequacy and effectiveness of the occupational health and safety management system

#Mental well-being support

It’s equally as important to look after our colleagues’ mental well-being. That’s why we run regular mental health and wellbeing sessions for our staff.

We’re also a member of the Health Assured Employee Benefits Programme. This gives our colleagues free access to mental health services, including a 24-hour helpline, counselling services and the My Health Advantage app, which has a wide range of resources available.

The Health Assured Employee Benefits programme complements Mental Health sessions that are run internally for anyone who wishes to join.

Supporting the community

#Charities

From sponsoring charity events and sports clubs to staff volunteering days, Crown Oil is passionate about building positive relationships with our local communities. Many of our colleagues feel passionately about charities and organisations, which is why we encourage everyone to get involved. We even have a Charity Committee that is dedicated to providing support to local groups and societies.

Community work

#Reducing emissions

We are also passionate about supporting UK businesses on their decarbonisation journey, helping local customers achieve environmental targets through moving from traditional fossil fuels to plant-based fuels.

Discover our HVO case studies

#Continuity of supply

We know how important continuity of supply is for many sectors, which is why our emergency delivery service is available 24/7 to ensure businesses can be refuelled quickly.

Find out more about our emergency service

#Quality and product innovation

We will ensure the highest standards of quality and product innovation by:

Engaging with our stakeholders to encourage the use of products and services which will improve our and our customers’ sustainability performance
Informing our customers about the environmental and safety performance of our products
Implementing a quality management system which allows the Group to monitor, evaluate and improve performance
Harnessing the creativity and commitment of all our staff to achieve the business and strategic objectives

#Customer experience

We’re committed to ensuring a seamless, reliable customer-first experience while providing sustainable solutions to support businesses in their transition to cleaner fuels. All customers are given a dedicated account manager to look after their needs and support them with any fuel-related queries.

Environment

As a fuel supplier, our operations can have an adverse impact on the planet. So we’re committed to finding ways to reduce that impact at every level of our organisation.

Governance

Every activity at Crown Oil is carried out within all relevant regulations. We operate with due respect for the genuine interests of our colleagues, shareholders, commercial and financial partners.